The highest ROI tool for those managing key accounts

Pay for outcomes, not for seats. Tracking plans are at the customer-level, so you get complete flexibility and simple ROI calculations — more valuable the customer, higher the plan you monitor with.

Cutting-edge software that doesn't break the bank. Plans start at $29.

Ideal when ACV < $5K

Observer

High ROI. Track essential user behavior and churn signals, so that you don't get caught by surprise ever again.

  • Unlimited users
  • Essential churn signals
  • Not included:Advanced churn signals
  • Not included:External signals
  • Not included:Radar
  • Not included:Learning modules
  • AI powered analysis
  • Not included:AI agents on duty 24x7
  • Not included:AI variable risk scoring
  • Not included:AI Deep learning
  • Email and text alerts
  • Not included:Realtime call alerts
  • Not included:Call escalations
  • 72 hour support response time
  • Cancel anytime
  • Not included:Custom pricing for mixed ACVs
  • Not included:Discounts available
Ideal for $5K - $12K ACV

Scout

Higher ROI. Monitor your accounts and track advanced anomalies and get alerted even on hard-to-catch issues.

  • Unlimited users
  • Essential churn signals
  • Advanced churn signals
  • Not included:External signals
  • Not included:Radar
  • Learning modules
  • AI powered analysis
  • AI agents on duty 24x7
  • Not included:AI variable risk scoring
  • Not included:AI Deep learning
  • All alert channels
  • Realtime call alerts
  • Not included:Call escalations
  • 48 hour support response time
  • Downgrade or cancel anytime
  • Not included:Custom pricing for mixed ACVs
  • Not included:Discounts available
Ideal for $12K - $30K+ ACV

Guardian

Highest ROI. Track everything including internal and external signals, as if you hired a dedicated team for the job.

  • Unlimited users
  • All 70+ churn signals
  • Advanced churn signals
  • External signals
  • Radar
  • Learning modules
  • AI powered analysisPRO
  • AI agents working 24x7PRO
  • AI variable risk scoring
  • AI Deep learningBETA
  • All alert channels
  • Realtime call alerts
  • Call escalationsBETA
  • 24 hour support response time
  • Downgrade or cancel anytime
  • Custom pricing for mixed ACVs
  • Discounts available
Ideal for $20K+ focus or mixed ACVs

Sentinnel

For companies tracking a large number of accounts, want custom signals or are focused on larger accounts.

  • Everything in Guardian
  • Custom churn signals
  • Custom AI training for peak intelligence
  • Human-in-the-loop intellgence
  • Custom reporting tools
  • Same day up to 1 hour support response times
  • Dedicated expert available 7 days a week
  • Downgrade or cancel anytime
  • Cost-effective custom pricing
  • Tailor-made features for $50K-$100M ACV
  • (Optional) Anti-churn coaching


Frequently asked questions