The highest ROI tool for those managing key accounts
Pay for outcomes, not for seats. Tracking plans are at the customer-level, so you get complete flexibility and simple ROI calculations — more valuable the customer, higher the plan you monitor with.
Cutting-edge software that doesn't break the bank. Plans start at $29.
Ideal when ACV < $5K
Observer
High ROI. Track essential user behavior and churn signals, so that you don't get caught by surprise ever again.
- Unlimited users
- Essential churn signals
- Not included:Advanced churn signals
- Not included:External signals
- Not included:Radar
- Not included:Learning modules
- AI powered analysis
- Not included:AI agents on duty 24x7
- Not included:AI variable risk scoring
- Not included:AI Deep learning
- Email and text alerts
- Not included:Realtime call alerts
- Not included:Call escalations
- 72 hour support response time
- Cancel anytime
- Not included:Custom pricing for mixed ACVs
- Not included:Discounts available
Ideal for $5K - $12K ACV
Scout
Higher ROI. Monitor your accounts and track advanced anomalies and get alerted even on hard-to-catch issues.
- Unlimited users
- Essential churn signals
- Advanced churn signals
- Not included:External signals
- Not included:Radar
- Learning modules
- AI powered analysis
- AI agents on duty 24x7
- Not included:AI variable risk scoring
- Not included:AI Deep learning
- All alert channels
- Realtime call alerts
- Not included:Call escalations
- 48 hour support response time
- Downgrade or cancel anytime
- Not included:Custom pricing for mixed ACVs
- Not included:Discounts available
Ideal for $12K - $30K+ ACV
Guardian
Highest ROI. Track everything including internal and external signals, as if you hired a dedicated team for the job.
- Unlimited users
- All 70+ churn signals
- Advanced churn signals
- External signals
- Radar
- Learning modules
- AI powered analysisPRO
- AI agents working 24x7PRO
- AI variable risk scoring
- AI Deep learningBETA
- All alert channels
- Realtime call alerts
- Call escalationsBETA
- 24 hour support response time
- Downgrade or cancel anytime
- Custom pricing for mixed ACVs
- Discounts available
Ideal for $20K+ focus or mixed ACVs
Sentinnel
For companies tracking a large number of accounts, want custom signals or are focused on larger accounts.
- Everything in Guardian
- Custom churn signals
- Custom AI training for peak intelligence
- Human-in-the-loop intellgence
- Custom reporting tools
- Same day up to 1 hour support response times
- Dedicated expert available 7 days a week
- Downgrade or cancel anytime
- Cost-effective custom pricing
- Tailor-made features for $50K-$100M ACV
- (Optional) Anti-churn coaching